Privacy Policy | Vivi Casino – Your Data, Our Responsibility
Information We Collect
We gather various types of information to provide and improve our services effectively. The data we collect generally falls into two main categories: personal information, such as your name, email address, and contact details, and non-personal information, like browser type, pages visited, and time spent on our site. Personal information is often provided directly by you when you sign up, complete forms, or interact with customer support. Non-personal information, on the other hand, is collected automatically through cookies and other tracking technologies to help us understand user behavior and enhance your experience on our platform.
How We Use Your Information
Your information is used to improve our services, provide you with a seamless experience, and fulfill our obligations to you as our customer. Specifically, we use it to personalize content, offer customer support, process transactions, and send important updates related to our services. Additionally, with your consent, we may send marketing materials or promotions that match your interests. Non-personal data helps us analyze trends, understand user preferences, and make data-driven decisions to better serve our audience.
Sharing Your Information
We respect your privacy and are committed to handling your information responsibly. We may share your data with trusted third-party service providers who assist us in delivering our services, such as payment processors, marketing agencies, and analytics companies. These parties are bound by strict confidentiality agreements and are authorized to use your information solely for the purposes specified by us. In some cases, we may also share your data to comply with legal obligations, protect our rights, or prevent fraud and abuse. Rest assured, we never sell your personal information to unauthorized third parties.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your user experience. Cookies are small files stored on your device that allow us to remember your preferences and track usage patterns. We use different types of cookies, including essential cookies for core functionality, analytical cookies to understand how visitors interact with our site, and advertising cookies to deliver relevant ads. You can manage your cookie preferences through your browser settings. However, please note that disabling certain cookies may affect your ability to access some features of our services.
Data Security
We prioritize the security of your personal information and implement a variety of measures to protect it from unauthorized access, alteration, and misuse. Our security practices include encryption, secure servers, and regular system updates. We also limit access to your data to only those employees and partners who need it to perform specific tasks. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Data Rights
You have certain rights regarding your personal information, including the right to access, update, delete, or restrict the processing of your data. You may also request a copy of your information in a structured format or withdraw your consent to certain data uses, like marketing communications. To exercise these rights, please contact us using the information provided below. We aim to respond to your request promptly and provide any assistance needed to help you understand and manage your data rights.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. When we make changes, we will post the revised policy on our website with an updated “last modified” date. We encourage you to review this policy regularly to stay informed about how we are protecting your information. If the changes are significant, we may also notify you directly through email or other means to ensure you are fully aware of any adjustments.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please feel free to reach out to us. Our dedicated support team is here to help address any inquiries and ensure that you are comfortable with how your information is managed. You can contact us via email, phone, or mail at the contact details provided on our website. We value your feedback and are committed to transparency and open communication.
