Terms and Conditions | Vivi Casino – Your Guide to Secure Gaming
Eligibility
To use this platform, users must meet specific eligibility criteria. Primarily, they must be of legal age according to their jurisdiction and possess the legal capacity to enter into binding agreements. It is the user’s responsibility to verify and comply with any applicable local laws. Additionally, certain geographic restrictions may apply, barring users from certain regions from accessing the platform. Eligibility checks are conducted upon registration to ensure compliance, and users found ineligible will be restricted from using the platform’s services.
Account Registration
Creating an account is the first step to accessing our services. Registration requires users to provide accurate, up-to-date personal information, including a valid email address and phone number for verification. Users are responsible for keeping their account details secure and must notify the platform immediately if they suspect any unauthorized access. Our platform employs secure protocols to protect user information, but users are encouraged to create strong passwords and enable additional security measures, such as two-factor authentication, for added protection.
Deposits and Withdrawals
The platform offers a variety of payment methods for deposits and withdrawals to ensure a seamless user experience. Deposits are processed almost instantly, while withdrawals may take a bit longer due to necessary verification procedures. Users must ensure that all payment details provided are accurate, as the platform is not liable for errors arising from incorrect information. It’s also essential to review any transaction fees and minimum deposit or withdrawal amounts, which vary by payment method. We strive to process withdrawals promptly, keeping users informed throughout the process.
Bonuses and Promotions
To enhance user experience, our platform offers a range of bonuses and promotions. These may include welcome bonuses, referral rewards, and loyalty programs. Each promotion has its own set of terms and conditions, which users must read carefully to understand any wagering requirements, expiration dates, and applicable games. Bonuses are designed to reward user loyalty and activity on the platform, and users should follow the stated guidelines to maximize their benefits without breaching any terms.
User Responsibilities
All users are expected to follow the platform’s terms of service and use the platform responsibly. This includes maintaining account security, respecting other users, and refraining from fraudulent or abusive behavior. Users must use the platform for its intended purposes and report any unusual activity or system issues immediately. Misconduct or breach of these responsibilities may result in account suspension or termination, depending on the severity of the infraction.
Platform’s Responsibilities
Our platform is committed to providing a reliable and secure environment for all users. This includes ensuring the security of user data, maintaining platform functionality, and providing timely support for any user inquiries. We strive to uphold fair policies, promptly communicate any changes, and continuously improve platform features. In cases of unexpected outages or technical difficulties, the platform will work diligently to resolve issues and minimize disruption to the user experience.
Dispute Resolution
In the event of a dispute, the platform offers a structured resolution process. Users are encouraged to contact customer support first to seek an amicable solution. Should further action be required, disputes may be escalated through official channels as outlined in our terms. The platform is committed to fair and transparent dispute handling, prioritizing open communication and aiming to resolve issues promptly and professionally.
Amendments to Terms
The platform reserves the right to amend its terms and conditions as needed to align with legal, regulatory, or operational changes. Any amendments will be communicated to users in advance, allowing them to review the changes and decide whether to continue using the platform under the updated terms. Users are encouraged to regularly check the terms of service to stay informed of any modifications, ensuring compliance with the latest policies.
Termination
The platform holds the authority to terminate accounts in cases of severe or repeated policy violations. Users may also request account termination if they no longer wish to use the platform. Upon termination, any remaining balance in the user’s account, subject to applicable terms, will be processed and returned according to our withdrawal policy. The platform is committed to handling terminations fairly and ensuring a secure and transparent process.
